Introduction
Welcome to A&Y Removals’ Privacy Policy page. At A&Y Removals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services.
Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Name, address, email address, phone number, and other similar information.
- Transaction Information: Details of services you have purchased from us, including dates and payment information.
- Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Information: Information about how you use our website, products, and services.
- Marketing and Communication Preferences: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide you with the services you request, including booking and confirming removal services.
- Customer Support: To respond to your inquiries and provide customer support.
- Payment Processing: To process payments for services rendered.
- Marketing: To send you promotional materials and updates about our services, subject to your communication preferences.
- Website Improvement: To analyze usage and improve our website and services.
- Legal Obligations: To comply with legal and regulatory requirements.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information when required to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
Your Rights
You have the right to:
- Access your personal information.
- Correct any inaccurate or incomplete information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
- Request the restriction of processing your personal information.
- Request the transfer of your personal information to another party.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
A&Y Removals
Email: melkhatib@hotmail.co.uk
Phone: +44 7947 584232
Address: 11 Price Road, Croydon, London, CR0 4DB
By using our website and services, you consent to our Privacy Policy. Thank you for trusting A&Y Removals with your personal information.
